What our Customers say...
Water Damage Testimonials
We were doing some upgrades to our upstairs bathroom when an unforeseen leak from the bathtub came down through the kitchen ceiling. I called SERVPRO in West Chester and they scheduled an appointment to remediate the water damage in the kitchen. The two technicians, Tristian & Mike, came out and installed the dehumidifier and air fans to insure there would not be hidden moisture in the ceiling that might turn to mold. They were courteous and professional. The next day Dan came to our house to verify that the equipment was performing properly. It was. A couple days later Mike returned to verify the drying process and remove the equipment. I recommend this SERVPRO team to anyone in the West Chester area!
I'd like to acknowledge hard work of 2 people that cleaned my flooded basement. Mike and Tristan. Really appreciate the job well done. Thank you so much.
We had a plumbing leak in a crawlspace under an addition, which had left standing water and an awful smell which made its way throughout the house. After searching Google, I decided to contact SERVPRO and contacted them on Saturday to make an appointment. An employee named Will came out Monday to assess the damage and a crew, consisting of Dan and Ramos, came on Thursday and did a fantastic job with cleanup and getting rid of the smell. By Monday everything was dry and they removed their equipment. I would definitely recommend using them. Everyone was prompt and professional.
SERVPRO's clean up was immaculate to perfection and when they came onsite, they were very knowledgeable. Special thanks to Maria and Jason for a job well done.
10 out of 10 ....continue with your excellent customer service. The technicians covered their shoes while they were here...greatly appreciated.
Friendly, professional and informative. We always knew what they were doing and why. Excellent customer service.
Fantastic Clean-up job. The West Chester SERVPRO team was friendly, quick to respond, very clear and up-front about what had to be done. And they gave me Options! All this on the evening before Easter Sunday.
And great follow-up that night from Jeannie McGinn- thanks for all of your help. If I hadn't spoken to you earlier, I would never have even thought to contact SERVPRO of West Chester. I'm so glad I did. Who would have known that I would need your services so quickly. True Professionals! Thank you.
SERVPRO of West Chester gave me superior attention to the details surrounding my water damage and all of the repair work they did.
I have used SERVPRO of West Chester for both emergency water remediation and everyday deep cleaning of carpets and furniture, and have been nothing but pleased with their work and the quality of the staff they dispatched to do the work each time.
Would recommend to my insurance customers.
SERVPRO of West Chester handled my water damage very professionally. The owners and staff were very helpful, caring and answered all my questions and concerns. The job was completed in a very timely manner. I have recommended SERVPRO of West Chester to my friends and co-workers and will continue to do so.